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Privacy Policy

Last updated: 4 August, 2025

1. Introduction

TraderNote ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading journaling service.

By using TraderNote, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and email address (for account creation)
  • Payment information (processed securely by third-party payment processors)
  • Profile information and preferences
  • Communication preferences

2.2 Trading Data

You may choose to input trading-related information:

  • Trade entries and exits
  • Profit and loss data
  • Trading strategies and notes
  • Market analysis and observations
  • Performance metrics and statistics

2.3 Technical Information

We automatically collect certain technical information:

  • IP address and device information
  • Browser type and version
  • Operating system
  • Usage patterns and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain the Service
  • Process payments and manage subscriptions
  • Send important service updates and notifications
  • Improve and personalize your experience
  • Analyze usage patterns to enhance our service
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

  • Payment processing
  • Cloud hosting and data storage
  • Analytics and performance monitoring
  • Customer support services

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal requests or court orders
  • Government investigations
  • Protection of our rights and property
  • Emergency situations involving public safety

5. Data Security

We implement appropriate security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security audits and updates
  • Employee training on data protection
  • Incident response procedures

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. We will delete or anonymize your data when:

  • You request account deletion
  • Your account has been inactive for an extended period
  • We are required to do so by law
  • The data is no longer needed for the stated purposes

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Account Management

You may review, change, or terminate your account at any time.

7.2 Data Rights

Depending on your location, you may:

  • Access, correct, or delete personal data
  • Port data to another provider
  • Object to or restrict processing
  • Opt out of data sharing for targeted advertising
  • Lodge a complaint with a supervisory authority

7.3 Request Process

Submit requests to contact@tradernote.app. We respond within one month (GDPR) or 45 days (CPRA).

8. GDPR Compliance (EU Users)

For European Union Users:

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to be informed about data processing
  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision making

8.1 Data Protection Authorities

If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: European Data Protection Authorities.

If you are a resident in Switzerland, the contact details for the data protection authorities are available here: Swiss Federal Data Protection and Information Commissioner.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website usage and performance
  • Provide personalized content and features
  • Ensure security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our Service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices within the Service

Your continued use of the Service after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: contact@tradernote.app