By accessing and using TraderNote ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
You must be at least 18 years old to use this Service. By using TraderNote, you represent and warrant that you are at least 18 years of age. If you are under 18, you may not use the Service under any circumstances.
TraderNote is a trading journaling tool designed to help users track and analyze their trading activities. The Service provides features for recording trades, analyzing performance, and generating reports.
Important: TraderNote is not a trading platform, broker, or financial advisor. We do not execute trades, provide investment advice, or manage portfolios.
To access certain features of the Service, you must create an account. You agree to:
You agree not to use the Service to:
IMPORTANT DISCLAIMERS:
Access to the Service, or certain features of the Service, may require you to pay fees. These fees may include one-time charges or fees on a subscription basis.
Before you incur any fees, including activating or updating any recurring payments, you will have the opportunity to review the fees. Your acceptance of the fees is required before you are charged.
If you activate or update recurring payments through the Service, you authorize TraderNote or its third-party service providers to periodically charge, until cancellation, all accrued sums.
Recurring subscriptions will automatically renew unless canceled at least 24 hours before the end of the current subscription period. The method of cancellation will be as described in the Service.
Payment processing for the Service is managed by third-party services including Polar Software Inc. and Stripe Inc. (the "Payment Processors"). By providing your payment details, you consent to us sharing necessary information with these processors to facilitate transactions for the Service.
Your agreement with the Payment Processors will dictate the processing of all payments, and you agree to be bound by these terms, which may be subject to change. Accurate and complete information is required for transaction processing, and additional fees might apply based on your chosen payment method.
For more information about Polar's terms, please visit: Polar Terms of Service
You have the flexibility to cancel your recurring subscription at any time. The cancellation will take effect at the end of your current billing period, and you will not be charged for future subscriptions. You must cancel your subscription yourself through your account settings at least 24 hours before the recurring payment is to be charged.
Cancelling your account does not automatically entitle you to a refund of any fees already paid, as outlined in our Refund Policy below.
Upon cancellation, you will not incur further charges. However, please be aware that you must request a refund separately if you seek reimbursement for a recent payment.
We reserve the right to suspend or terminate your account or your access to the Service at any time, with or without notice, for conduct that we believe violates these Terms of Use and/or is harmful to other users of the Service, to us, to third parties, or to the business interests of TraderNote.
All purchases made through the Service are final and non-refundable, except as specified in the terms of a specific service or product offering.
Refunds may be granted in exceptional cases at our sole discretion, such as in the case of defective or non-conforming services/products, or other circumstances where we deem a refund is appropriate.
To request a refund, please contact us at contact@tradernote.app with your order details as well as a detailed explanation of the reason for requesting a refund. All refund requests must be made within 7 days of original purchase date or charges. Refunds are processed back to your original method of payment and may take up to 5-10 business days to appear on your statement from the time we process your refund request.
If you have purchased a recurring subscription with us, the original purchase date is the day you started your initial subscription, and NOT the day your subscription term renewed.
If you forget to cancel a subscription with us, please be aware that our default policy is to adhere strictly to the non-refundable policy. Requests for refunds for failure to cancel a subscription are typically not accommodated. However, we understand exceptional circumstances can occur. If you find yourself in such a situation, please contact our support team at contact@tradernote.app promptly. While we will review each case individually, please note that granting a refund is at our discretion and not guaranteed.
Certain services may be explicitly marked as non-refundable at the time of purchase. For these services, no refund will be issued under any circumstances. Your acknowledgment at the time of purchase will be implicit when you click "I Agree" to proceed with the transaction.
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.
The Service and its original content, features, and functionality are owned by TraderNote and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
To the maximum extent permitted by law, TraderNote shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
You agree to defend, indemnify, and hold harmless TraderNote and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Service.
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.
These terms are governed by and construed in accordance with applicable laws. By using this website, you agree to submit to the exclusive jurisdiction of the courts located in my place of residence for any disputes arising from or relating to its use. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms, including this paragraph.
We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated terms.
If you have any questions about these Terms and Conditions, please contact us at:
Email: contact@tradernote.app